Lotcart Returns & Cancellation Policy

Returns:

We are of the opinion that customers would not like to return our products unless you have compelling reasons not liking the actual product. We respect your decision and would accept return of products within 10 days of receiving the merchandise.

Please raise return request on +91-80-40916825 or returns@lotcart.com . Once your request is received and approved, we will arrange for a return pickup with our logistics partners. Please note products must be unused in its original packaging for returns.

 Upon authorization of returns, we will be pleased to offer you an exchange or refund. In case you are not interested in exchange, the amount will be refunded to you through the same payment mode. Refunds of COD will be made through cheque/online bank transfer to the customer. However, in this case return shipping charges might be applicable and charged from the customer. Items that may have been damaged, defective or wrongly sent will be fully refunded.

All refunds shall be processed within seven days from the date of receipt of the product.

Note: Any sort of innerwear’s are not exchangeable because of whatsoever reason as we are most concerned about your as well as others hygiene.

Cancellation of Order:

You can cancel the order before dispatch of the product by calling us on +91-80-40916825 or cancel@lotcart.com . The order shall be accepted for cancellation and full refund shall be made in the same mode to the customer.

All returns are subject to the discretion of Logicbuds solutions and services Private Limited, but we are customer oriented.